Creating a
comfortable ride
for a specific market.


In the portfolio of Handicare Accesibility is the Xclusive a straight stairlift especially for the English market. As the start of this project, Scope visited dealers and users in England to find out what their needs and expectation of this new stairlift.


The investigation revealed that users have the armrests use much more if support At the rise, then as support for the poor during 'the journey' of the stairlift. In the design, therefore, the controls are placed at the bottom and the front of the armrest has been widened to provide a wider outlet arises for it rise

Dealers indicate that they need a stairlift that can be expanded quickly and easily electrical accessories and that the basic product must be prepared for this with standardized confirmation and presence of the electrical connections.


Not only functional, but also with regard to the experience to investigate a distinctive product, we investigated with our 'VBL Tool'the product appearance desired by Handicare. With the 'VBL-Tool' stakeholders can indicate online which visual language fits the brand. From this distills Scope the similarities. These are used directly in the design phase. A fast and efficient way to determine which identity fits the company.


Functional and aesthetic properties were combined with already in the design process realized frame parts. The end result is a surprising evolution of a stairlift chair.

Ingenious DESIGN

The ingenuity of the design is mainly in the armrests. They have been widened at the front, making one ergonomically flat that arises as stand-up aid can be used. The controls for moving up / down and folding the footrest are therefore placed on the bottom of the armrest. The design is designed in such a way that the ergonomics match the older audience, with limited motor capabilities.  

Constructive controls can be mounted in both armrests, allowing left and right handed use of the Xclusive with a minimum of parts.