Over the past 25 years our services have evolved organically from our core competence from ambitious product design to a complete one end-to-end approach. Where it started with the drive to support decision makers in finding the right success factors for design, Scope is now able to support our customers in the full value creation process.
Our core competence is originally in the development of attractive and achievable product design. In close cooperation with our customers we have been supplying future proof, technical ingenuity and many years of experience award winning design. Scope converts ideas into developed results and uses sketches, translation to 3D CAD (SolidWorks), prototyping in our workshop, functional testing and engineering.
We insert our creative ideas suitable designs for the intended target market. These designs represent the company's DNA and contain the necessary product requirements. We deliver our results to internal engineering departments or directly to one producing party, just how the customer wants it.
Today, many products are equipped with a display or a touchscreen, which the Interaction with the product. The way in which the user experiences the product is strongly influenced by this interaction. Our ambition with this is always to have a surprising (digital) user interaction develop, that is easy to understand for every user.
Scope develops graphic user interfaces; from flowchart / workflow, clickable demos, paper prototyping, wireframes to the delivery of pixel perfect design. Even sound effects and LED-driven light guides are integrated into products for the optimum user experience.
The combination of product and interaction design allows us to achieve the ultimate harmony between the product with its physical interaction and the digital interaction of the graphical user interface.
Over the past five years, Scope has also added value to customers through their product related services to design and develop. Think about installation processes, maintenance manuals and the selection and / or use of relevant accessories. These services also determine how a user experiences a product and therefore have a strong influence on the ultimate customer satisfaction.
We bring all touch points which gives us insight into the complete customer journey. We use a human centered approach and we use interviews, context mapping or making flow charts. From our knowledge about the cognitive ergonomics and the understanding of the user, we are able to devise and optimize the complete product service system. Now that we are also successful in developing these services, we are able to complete end-to-end solutions to create.
If desired, projects start with the (global) generative research to latent needs of users and consumers. In this way we gain deeper insight into what motivates them and what expectations, wishes and ideas they have. This one "insights" we translate into success factors that we anchor in it product realization process.
We use special generative ones research techniques such as probes and shadowing to understand the context and perception of customers and end users from the inside.
