designing a new
line of recognizable
handsets that deliver


Scope Design worked for Swiss Sense on new remotes for their range of beds and as project manager was responsible for all parts of this project. For example, the influence of Swiss Sense on the (end) result grew and costs were able to be reduced. The result is a complete line of smart, modern and elegant remote controls, with which Swiss Sense can show itself.

design letter

Swiss Sense previously collaborated with Scope Design on the realisation of a new line of handsets for all electric bed bases. Based on that experience, Swiss Sense again knocked on Scope's door.


The request from Swiss Sense to develop a new remote for their beds has developed into an interesting and complete business case for Scope Design in the course of this project. Scope took care of the entire project management in this project and was thus able to achieve smooth cooperation between the realisation of all electronics, the software and the development of the housing. And thus the responsibility for the development of the housing, the user interface and the software and electronics rested on Scope in collaboration with Betronic.


During the analysis, Scope suggested developing a remote that could work with engines from multiple engine suppliers, giving Swiss Sense control over this touchpoint with the customer, independent of the supplier who normally supplied a remote to match the engine. At the same time, decreasing dependence on the engine supplier meant more design freedom for Swiss Sense and more influence on the design of the remote controls.


In the end, Scope developed not just one remote, but a collection of remote controls with which all electric bed bases from Swiss Sense can be operated. The collection consists of a basic product for operating the electric high-low function, expanded with a version with which you can also operate an electric TV lift in the footboard. Additional features are included in the flexible touchscreen interface. Functions such as orientation lighting, massage modes and switching the lighting in the bedroom. And these functions can be further expanded using the touchscreen.


Scope thought of how to realise the flexibility of the collection with a minimum of parts and how fast assembly can be achieved. With this, Swiss Sense achieves the lowest possible cost price per product.


The user experience of the remotes consists of both mechanical buttons and the touchscreen interface. The icons on the buttons are illuminated when touched so that operation is easy even in the dark. The operation of this was elaborated by Scope with light guides and by lasering the icons after painting the housing. The sensor for the touchscreen is 'bonded' to an injection-moulded convex plastic window, so that the window can follow the design.

USER experience

This has enabled us to implement an elegant design language that can best be described as modern, compact and appropriate for a bedroom. Because the buttons are illuminated when touched, you can also operate the remotes well in the dark. The remote feels like a solid and mature product, partly because the battery placement has been improved. The batteries are easily accessible and exchangeable and at the same time the cover remains in place if the remote unexpectedly falls on the floor.


A nice detail is the fabric label on the remote control, on which you can indicate which sub-brand and product group of Swiss Sense this remote belongs to. Due to the two-tone version, the label can easily be reversed so that there is no confusion between the 'bed owners' about who owns the remote.


In addition to the product, Scope also designed the manual for the remote to realise a complete end-to-end experience.